Most brands try to please everyone.
The result: they don't attract anyone strongly enough to convert.
1. Who is the right customer?
It is someone who recognizes value, understands the proposal, and is a cultural and budgetary fit.
2. How to identify them
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Study the history of satisfied customers.
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Define what sets them apart.
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Observe patterns of language, behavior, and motivations.
3. Alignment across all three axes
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Content: language adapted to the audience's level of awareness
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Marketing: clear segmentation and well-chosen channels
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Design: aesthetics that convey the brand's positioning
4. Symptoms of misalignment
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Leads who constantly ask for discounts
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Followers who don't interact
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Audience that “likes” but doesn't buy
5. Practical example
A local healthy food business attracted the wrong audience with a generic look. After rebranding with a more organic aesthetic and direct language, conversions doubled.
Conclusion
Attracting the right customer requires precision. Assumptions are costly. Aligning content, marketing, and design is a minimum requirement for efficient conversion.
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