Connect with us to grow your business!
Get in touch with us!
932226849
info@upmedia.pt
Porto, Portugal
Frequently Asked Questions
Do you have any questions?
We're here to help. If you have questions about our services, processes, or ways to collaborate, check out the answers to the most common questions below—or contact us directly!
What is UpMedia and how can it help my business?
UpMedia is a creative duo specializing in content, marketing, and strategic branding. We help companies truly connect with their audience through videos, photos, design, and strategies designed to generate real results—more sales, more connection, more impact.
What kind of services do you offer?
We plan, shoot, and edit videos and photos. We create content, marketing, and branding strategies. And we develop visual identity and design for brands, catalogs, and documents. All with a focus on authenticity and effectiveness.
What kind of businesses do you work for?
We work with conscious businesses—from local brands to international companies—that want to grow steadily, with authentic and strategic communication. If you value quality, clarity, and connection, you are our kind of client.
Do you only create content, or do you also help with strategy?
We do both. We believe that content without strategy is wasted content. That's why we help you understand what you should communicate, to whom, when, and why — before you even pick up a camera.
I don't know exactly what I need. Can you advise me?
Of course! We always start with a conversation to understand where you are, where you want to go, and how content can help. From there, we work with you to design the best solution—without pushing services you don't need.
Do you work remotely or only in Porto?
We are based in Porto, but we work with clients from all over the world. For image capture, we travel if it makes sense. For strategy, editing, or design, everything can be done online.
How much does it cost to work with you?
It depends on the project. Each brand is unique, and the investment varies according to size, objectives, and type of service. But we always guarantee transparency, fair proposals, and work that matches the value invested.
Do you offer monthly packages or is it only per project?
We do both. Many clients work with us regularly—with monthly content, reels, ads, or strategic support. But we also do one-off projects, such as an institutional video, a photo shoot, or a rebranding.
How long does it take to deliver projects?
It depends on the type of work and its complexity, but we always agree on realistic deadlines at the outset. And we meet them. We prefer to do things well rather than rush them—but without delays or excuses.
How can I get started?
Simple: send us a message through the website or schedule a discovery meeting. We will talk, understand your needs, and propose a clear and honest plan to help you grow.
Let's stay in touch!
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